Frequently Asked Questions
Everything you need to know about shopping the latest Baby Phat collections.
When will my order ship?
Standard orders are typically processed within 2-3 business days. Once shipped, you will receive a confirmation email with a tracking number to monitor your delivery status.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of the delivery date. Please note that items marked as Final Sale are not eligible for return or exchange.
How do I determine my size?
Each product page features a detailed size guide to help you find your perfect fit. Our collections are designed to celebrate all curves, so we recommend measuring yourself and comparing against our charts.
Do you offer international shipping?
Yes, Baby Phat ships to most countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location and local customs regulations.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and buy-now-pay-later options like Afterpay and Klarna for your convenience.
How should I care for my Baby Phat velour pieces?
To maintain the signature softness and shine of your velour, we recommend machine washing on a cold, gentle cycle and hanging to dry or tumble drying on the lowest heat setting.